UMRAH VISA CHECK: QUICK ANSWER
Use the portal that matches the number you actually have—application number, passport details or issued visa number.
The current KSA Visa platform is the best general starting point. Its official FAQ says to open the platform’s main page, choose “Track your application,” enter the required details and select the inquiry/search option; the application status will then be displayed.
If your application or agent paperwork points to the Ministry of Foreign Affairs Visa Platform at visa.mofa.gov.sa, that official platform still provides several query routes in 2026. One page searches a visa using the application number plus passport number. Another searches a submitted application using passport number, current nationality, visa type and the Saudi mission/coming-place field.
If the visa has already been issued and you want to verify the Umrah programme linked to it, the Ministry of Hajj and Umrah has a separate “Inquire About Umrah Program” form requiring the visa number and passport number. That is not the same as checking whether a pending visa application has been approved.
After the visa is issued, check the name, passport number, visa type, number of entries, validity and permitted stay against the actual visa document. Then complete the separate Umrah-permit step in Nusuk. The Ministry of Hajj and Umrah states that the official Umrah permit is obtained through Nusuk before performing Umrah.
Do not publish your passport number, visa number, application number, date of birth or visa PDF on social media just to ask whether the visa is genuine. Use official Saudi services or send only the minimum information requested through a verified support channel.
USE THE RIGHT OFFICIAL TOOL
Four official ways to check an Umrah-related Saudi visa in 2026
People often search “Umrah visa check by passport number” and land on third-party websites. Saudi Arabia already provides official services; the only challenge is choosing the right one.
KSA Visa — Track Application
Best general starting point for a current visa application. KSA Visa’s official FAQ instructs applicants to use “Track your application” on the homepage, enter the requested data and run the inquiry to display the status.
MOFA — Search submitted application
The official visa.mofa.gov.sa submitted-application search currently asks for passport number, current nationality, visa type, coming place / mission and captcha.
MOFA — Search by application number
If you have the application number, the official MOFA visa page can search using the application number, passport number and captcha.
Hajj Ministry — Inquire About Umrah Program
Use this after you have an issued visa number. The Ministry form asks for visa number plus passport number to query the Umrah programme connected with the traveller.
CURRENT UNIFIED SAUDI VISA PLATFORM
How to check your application on KSA Visa
KSA Visa is maintained by the Saudi Ministry of Foreign Affairs and its 2026 homepage has a prominent Track Application function.
KSA Visa’s current FAQ says that after a completed application and fee payment, processing may take up to three working days, although exceptional cases can take longer. The platform’s service-level agreement also explains that published service times do not include delays caused by missing information or processing by third parties or other government agencies.
That means ‘three working days’ should not be treated as a guaranteed end-to-end timeline for every package booked through an external Umrah agent. Your agent may have its own pre-submission document checks, Saudi service-provider steps or other processing before the application enters the final government workflow.
- 01
Open the official KSA Visa platform
Use the government KSA Visa domain. Check that the site is using HTTPS and is the official .sa platform rather than a lookalike search result.
- 02
Select “Track Application”
The track option is available from the current homepage. KSA Visa’s own FAQ directs applicants to this function for status checks.
- 03
Enter the information requested by the service
Use the details exactly as they appear on the submitted application and passport. The tracking form can evolve, so follow the current fields instead of an old screenshot.
- 04
Select Search / Inquiry
The official FAQ says the request status will be displayed after the required data is entered and the inquiry is run.
- 05
Save the result only if it belongs to your passport
If the result shows a different passport, spelling or application, do not assume the agent made a harmless typo. Stop and get it corrected before travel.
“BY PASSPORT NUMBER” DOES NOT ALWAYS MEAN PASSPORT NUMBER ONLY
How to check an Umrah visa by passport number
Saudi official services use the passport number, but they usually combine it with other identifiers to avoid showing the wrong person’s visa.
If you do not have the application number
The official MOFA Visa Platform currently has a “Search for submitted application” form that asks for passport number, current nationality, visa type, coming place / mission and the captcha code.
This is one of the closest official matches to the common search phrase “Umrah visa check by passport number.” It is still not a one-field search; you need the additional application context.
If you have the application number
The MOFA page titled “Search for visa using application number” currently asks for the application number, passport number and captcha. This route is useful when your agent has sent you the application reference but not yet sent the final visa PDF.
If you already have the visa number
Use the issued-visa/print functions on the official Saudi visa platform and, for a dedicated Umrah programme, the Ministry of Hajj and Umrah “Inquire About Umrah Program” service. The latter specifically asks for visa number and passport number.
KNOW WHICH NUMBER YOUR AGENT SENT YOU
Application number, visa number and passport number are not interchangeable
Many ‘visa not found’ problems happen because the correct number is typed into the wrong field.
If your passport was renewed after the application was submitted, do not simply search using the new passport number and conclude the visa does not exist. Contact the applicant/agent or the Saudi visa platform because the visa application is tied to the passport details submitted.
Likewise, a receipt/reference from a travel agency is not automatically the Saudi government application number. Ask the agent specifically: ‘What is my KSA/MOFA application number?’
Identifies the request
Created during the visa-application process. It can exist before the Saudi visa itself has been issued.
Identifies the issued visa
Use this once the visa has been issued, including for the Ministry of Hajj and Umrah Umrah-program inquiry.
Identifies the traveller
Must match the passport used in the application. Enter it exactly, including letters and numbers, without substituting an old passport.
READ THE RESULT BEFORE BOOKING NON-REFUNDABLE EXTRAS
What to do when your Saudi visa result is processing, approved, rejected or not found
The exact wording can vary by portal and visa route, so focus on what the result actually allows you to do.
Still processing / under review
Do not treat a pending application as an issued visa. KSA Visa’s FAQ says completed applications are generally processed within up to three working days, with exceptional cases taking longer.
If you booked through an agent, ask whether the government application has actually been submitted and paid. A seller saying ‘processing’ can sometimes mean the seller is still preparing the application rather than Saudi Arabia actively reviewing it.
Approved / visa issued
KSA Visa states that visa approval is notified by email. Once issued, obtain the visa document itself rather than relying only on an agent’s screenshot saying ‘approved’.
Verify the passport details, visa type, entry count, validity and stay conditions, then save/print the document for travel.
Rejected
KSA Visa says a rejected application is notified to the applicant. Its FAQ states that in cases of rejection or cancellation, an automatic refund request is submitted and can take 45–60 business days to process.
That is the KSA Visa platform’s refund process. Your travel package may contain separate non-refundable airline, hotel or agency costs, so do not assume the entire package will be returned automatically.
No record / not found
First check the passport number, application number, nationality, visa type and mission/coming-place selection. A single wrong character can produce no result.
Second, make sure you are checking the portal used for your application route. A Nusuk/authorized-agent Umrah application, KSA Visa application and older MOFA reference may not be searched in exactly the same way.
Third, ask the agent for evidence that the application was submitted to the Saudi system—not only an internal booking reference.
DO NOT TRAVEL WITH ONLY A WHATSAPP SCREENSHOT
How to print or save an issued Saudi visa
The official Saudi visa services include an electronic Print Visa function.
The current KSA Visa services page titled “Print Visa” asks the user to select two identifying values, enter the corresponding details, select nationality and complete the captcha before running the inquiry. The exact identifier choices are presented by the live service.
The official MOFA Visa Platform also maintains a search page for a visa using the application number and passport number. If the visa result is issued, save the official document as provided by the system or use the print function offered by the portal.
Keep a PDF or offline copy on your phone and, if practical, one paper copy. An eVisa normally does not need a physical sticker placed into the passport, but the immigration document must still match the passport you carry.
Check these fields before saving the visa
- Name spelling.
- Passport number.
- Nationality.
- Visa type / purpose.
- Number of entries.
- Visa validity / expiry.
- Permitted stay duration.
- Application/visa number.
- Any conditions displayed on the issued document.
If a spelling or passport-number error appears
Do not edit the PDF yourself. Contact the issuing channel, authorized agent or KSA Visa support immediately. Immigration documents should be corrected through the official system.
THREE DIFFERENT THINGS PEOPLE OFTEN CONFUSE
Visa validity, number of entries and permitted stay are not the same
Read your issued visa instead of relying on a friend’s visa or an old package advertisement.
KSA Visa’s current Umrah page lists a single-entry Umrah visit visa with 90-day validity and 90-day stay duration, and a multiple-entry version with one-year validity and a 90-day stay duration. Those are the platform’s current published Umrah-visa parameters; your issued visa is still the document that controls your own trip.
The same official page says the dedicated Umrah route is available throughout the year except during the Hajj-season restriction from 15 Dhul Qa’dah to 15 Dhul Hijjah. A visa that appears technically valid should never be used to assume access to Hajj or restricted Makkah periods contrary to the applicable rules.
Validity
Validity tells you the period in which the visa can be used under its issued conditions. It is not automatically the number of days you may remain in Saudi Arabia after entry.
Number of entries
A single-entry visa and a multiple-entry visa behave differently if you leave Saudi Arabia and plan to return. Do not assume that a visa with remaining calendar validity can be reused if it was issued for one entry.
Stay duration
The stay allowance tells you how long the visa permits you to remain under that entry. Always follow the actual issued visa and immigration conditions.
AFTER THE VISA NUMBER EXISTS
What is the Ministry of Hajj and Umrah “Inquire About Umrah Program” service?
This service answers a different question from a pending visa tracker.
The Ministry of Hajj and Umrah currently provides an official “Inquire About Umrah Program” form. It asks for two fields: the visa number and the passport number.
Use it when the Saudi visa number has already been issued and you want to query the Umrah programme connected with that traveller. It is particularly useful for people travelling through an Umrah service provider or package structure.
If you only have a pending application number, this is the wrong tool. Use KSA Visa Track Application or the MOFA application query instead.
Why this check can be useful
- Confirms that you are querying with an actual issued visa number.
- Links the passport to the Umrah programme inquiry.
- Provides a Ministry of Hajj and Umrah check separate from the agent’s own booking system.
THE MOST IMPORTANT ‘AFTER APPROVAL’ DISTINCTION
An issued Saudi visa is not the same as an Umrah permit
Visa status and ritual authorization solve two different parts of the journey.
The Saudi visa authorizes entry under its conditions. The Ministry of Hajj and Umrah’s current guidance separately states that an official permit must be obtained before performing Umrah and that the permit is issued through the Nusuk application.
This distinction applies even when the traveller is using another qualifying Saudi visit visa rather than a document titled specifically ‘Umrah Visa’. KSA Visa’s current pages for several visit categories state that Umrah can be performed under those visas while Hajj is not permitted.
So the correct order is: confirm a valid Saudi entry route, receive/verify the visa where a visa is required, set up Nusuk, obtain the Umrah permit under the current rules, then travel with both the entry and permit requirements satisfied.
YOUR VISA MAY NOT LITERALLY SAY ‘UMRAH’
What if you are performing Umrah on a tourist or other eligible visit visa?
Do not assume a visa is invalid for Umrah simply because its visa type is tourism, family/friends or another qualifying visit category.
KSA Visa’s official pages currently state that eligible tourist and several visit visas can be used to perform Umrah, while Hajj is not permitted under those visas.
That means your status check should first verify that the visa itself is valid for the category under which it was issued. Then use Nusuk for the Umrah permit.
If an agent told you that you have an ‘Umrah visa’ but the official visa shows a different category, ask the agent to explain the route rather than assuming fraud immediately. Several legitimate Saudi visit routes can allow Umrah.
When to ask for clarification
- The visa purpose is different from what was sold to you.
- The number of entries differs from the quotation.
- The validity does not cover your booked travel date.
- The passport number is wrong.
- The agent cannot explain how Nusuk permit booking will be handled.
YOU SHOULD STILL HAVE A VERIFIABLE GOVERNMENT REFERENCE
How to check an Umrah visa when a travel agent applied for you
Paying an agent does not mean you have to depend on the agent’s WhatsApp status forever.
- 01
Ask for the government application number
Be specific. An agency booking ID is not necessarily the Saudi visa application number.
- 02
Ask which official channel was used
Regular Umrah applications are handled through Nusuk and authorized agents, while KSA Visa/MOFA services support the broader Saudi visa ecosystem.
- 03
Check the reference yourself
Use KSA Visa Track Application or the matching official MOFA query page.
- 04
After issuance, ask for the visa number and official visa document
A cropped approval screenshot is not a substitute for the actual visa details.
- 05
Check the Umrah programme/permit separately
Use the Ministry programme query where relevant and Nusuk for the official Umrah permit.
STATUS CHECKING IS INSTANT; VISA PROCESSING IS NOT ALWAYS
How long does an Umrah visa status take to update?
Separate the time needed to run a status inquiry from the time needed to process the application.
The status query itself is an online lookup. KSA Visa’s FAQ says the application processing stage after completed submission and payment may take a maximum of three working days, while exceptional cases can take longer.
The KSA Visa service-level agreement says its stated times exclude delays caused by incomplete information and third-party/government-agency processing where required.
If you booked through an authorized Umrah agent, the total time between handing over your passport copy and seeing a government status can therefore be longer than the pure government-processing window.
When to follow up
- The agent cannot provide an application number after claiming the application is submitted.
- The official tracker shows no record after you have checked the identifiers carefully.
- The application remains unresolved beyond the stated platform window without explanation.
- Your departure is approaching and the visa has still not been issued.
- The issued document has incorrect passport data.
DO NOT CONFUSE VISA REFUND WITH PACKAGE REFUND
What happens if the Saudi visa is rejected?
The government payment and the travel-package payment can follow different refund rules.
KSA Visa’s current FAQ states that an applicant is notified when the visa is rejected. It also says an automatic refund request is submitted in the event of rejection or cancellation and that processing may take 45–60 business days.
The same FAQ says that once a visa has been issued, its visa fees cannot be refunded and the issued visa cannot be cancelled through that process.
A travel agent may already have paid for non-refundable airline tickets, hotel reservations, insurance or service charges. Therefore, a government visa refund does not automatically mean the full Umrah-package amount is refundable.
If the visa is rejected
- Save the official rejection/status result.
- Ask the application channel whether any correction/reapplication route is available.
- Ask the agent to itemize refundable and non-refundable package components.
- Do not submit multiple overlapping applications without understanding the first application’s status.
- If you paid directly through KSA Visa, follow the official refund/support route.
VISA NUMBERS AND PASSPORT DATA ARE SENSITIVE
How to avoid fake Umrah visa-check websites and document scams
A fake checker does not need to steal money immediately; collecting passport and visa data can already create a problem.
Prefer official Saudi domains such as ksavisa.sa, visa.mofa.gov.sa and haj.gov.sa.
Check HTTPS before entering passport information.
Do not upload a full passport scan merely to run a public status check unless the official service specifically requires a document upload.
Never share an OTP with a travel seller, social-media helper or ‘visa checker’.
Do not pay a personal account for an official status lookup that the government provides online.
Do not send your full visa PDF into a public Facebook/WhatsApp group asking whether it is genuine.
Blur passport number, visa number, date of birth and machine-readable codes before sharing a screenshot for general advice.
Be suspicious of a site that promises it can change a rejected Saudi visa status for a fee.
Do not download unknown APK files claiming to be a ‘Saudi visa checker’.
Official KSA Visa support if the portal itself is the problem
KSA Visa currently publishes the call centre 920011114 inside Saudi Arabia and +966 920011114 from outside the Kingdom, both available 24/7.
It also publishes CustomerCare@mofa.gov.sa and a Contact Us form, with email/form service Sunday to Thursday from 08:00 to 17:00 Saudi time and a stated one-business-day response time.
Ministry of Hajj and Umrah support
The Ministry’s current e-services page publishes 1966 for calls from inside Saudi Arabia and +966 920002814 for support from inside/outside the Kingdom. Use Ministry support for Umrah-program/Nusuk-side questions rather than expecting a travel agent to resolve a government-system issue.
BEFORE YOU GO TO THE AIRPORT
Final Umrah visa-status checklist
Government application number is known.
Passport number in the application matches the passport you will carry.
Visa status has been checked on an official Saudi platform.
Issued visa document has been received and saved.
Name spelling matches the passport.
Nationality is correct.
Visa type/purpose is understood.
Number of entries is understood.
Validity covers the actual travel dates.
Permitted stay covers the itinerary.
Any Hajj-season/restricted-period rules have been checked.
Ministry Umrah-program details have been checked where relevant.
Nusuk account is working.
Official Umrah permit is arranged separately.
Hotel and return/onward travel documents are ready.
Current Saudi health requirements are completed.
Visa PDF and essential confirmations are available offline.
No sensitive visa/passport documents have been sent to unverified people.
KSA Visa/MOFA support details are saved if an airport/document issue arises.